we're the hot water guys, houston's best

tankless water heater installer.

A red logo for Rhem.A red logo for Rinnai.A logo for AO Smith that says Innovation has a name.A red and white logo for Vesta Smart Technology.A red and white logo for Steibel Eltron.A logo for Whirlpool with a yellow circle.A logo for Takagi with a blue and red circle.A blue and white logo for the company Navien.
A red logo for Rhem.A red logo for Rinnai.A logo for AO Smith that says Innovation has a name.A red and white logo for Vesta Smart Technology.A red and white logo for Steibel Eltron.A logo for Whirlpool with a yellow circle.A logo for Takagi with a blue and red circle.A blue and white logo for the company Navien.
a decorative red circle graphica decorative red circle graphicHot water guys service vehicle
Two men standing in front of a truck with a logo for water transport.a decorative red circle graphic
Who We Are

Our Commitment to the Community

Hey there! Welcome to Hot Water Guys, your friendly neighborhood experts in tankless water heaters. We’re not just a company; we’re a team of passionate folks who love helping our fellow Texans enjoy reliable and efficient hot water. Our mission is simple: to provide expert solutions so you can enjoy the comfort and efficiency of a reliable hot water system in your home. Give us a call for a free estimate over the phone and see why we're Houston's best tankless water heater installer!

Our Story

from a small family business to the most trusted name in tankless water heaters.

Every great company has a story, and ours started with a simple idea: make water heating better for everyone. Hot Water Guys was founded by Tom Massimin and Kenny Browning, who have been in the industry long enough to know that homeowners deserve more than just hot water—they deserve hassle-free service and real expertise. We’ve been serving Texans for over 20 years, installing and maintaining thousands of tankless water heaters with a commitment to quality and a reputation for excellence.

A group picture of the employees at Hot Water Guys standing in front of box trucks.a decorative red circle
Our Experts

Meet Our Exceptional Team

a decorative red circle
Co-Founder

Tom Massimin

Tom Massimin, an industry veteran with nearly two decades of experience, co-founded Hot Water Guys to bring quality solutions to Texans.

a decorative red circle
Co-Founder

Kenny Browning

Kenny Browning, a Master Plumber, teamed up with Tom Massimin to establish Hot Water Guys, focusing on the proper installation of Tankless Water Heaters.

a decorative red circle
Service Department Manager

Carrie Gaffney

Carrie Gaffney is the Service Department Manager at Hot Water Guys, where she keeps everything running like clockwork.

a decorative red circle
Project Manager

Wayne Phillips

Wayne Phillips is a dedicated Project Manager at Hot Water Guys, known for his meticulous approach and strong leadership in guiding projects to successful completion.

why us?

Expertise and quality you can trust.

Expert Tankless Water Heater Installation

As your trusted tankless water heater installer, Hot Water Guys ensure seamless and professional installation, so you enjoy endless hot water without any hassle.

Fast, Reliable Service You Can Count On

At Hot Water Guys, we pride ourselves on providing quick and dependable tankless water heater services, ensuring your home stays comfortable all year round.

Local Experts with Years of Experience

With decades of experience serving the Greater Houston area, Hot Water Guys are the local experts in tankless water heaters, offering tailored solutions for your specific needs.

Energy-Efficient Solutions That Save You Money

Upgrade to a tankless water heater with Hot Water Guys and enjoy lower energy bills with our highly efficient systems designed to save you money over time.

Certified and Trusted Tankless Water Heater Installer

Hot Water Guys are a certified tankless water heater installer, known for our meticulous attention to detail and commitment to quality in every job we undertake.

Comprehensive Maintenance and Support

Beyond installation, Hot Water Guys offer full-service maintenance and support to ensure your tankless water heater operates at peak efficiency for years to come.

ready to start?

Request your free quote.

get a quote
A red and blue logo for Hot Water Guys.
faq

any questions?

How can I prevent future water heater issues?

Regular maintenance, such as flushing the tank to remove sediment, inspecting the anode rod, and checking the pressure relief valve, can help prevent future issues. For tankless water heaters, descaling and regular servicing are essential​.

How much does it cost to repair a water heater?

The cost of repairing a water heater can vary depending on the nature of the issue, the type of water heater, and the extent of the repair. On average, repairs can range from $250 to $1200. More complex issues may cost more​.

Can both tankless and traditional water heaters be repaired?

Yes, both tankless and traditional water heaters can be repaired. However, the type of repair will depend on the specific issue and the type of water heater. Professional technicians are trained to handle repairs for both types of systems​.

How can I tell if my water heater needs repair?

Signs that your water heater needs repair include a lack of hot water, water taking too long to heat, water discoloration, reduced water flow, and unusual noises. Any of these issues should be addressed promptly to avoid further damage​.

What are common issues that require water heater repair?

Common issues include no hot water, inconsistent water temperature, leaks, strange noises, and error codes. These problems can affect both tankless and traditional water heaters and require professional repair​.

How does regular maintenance impact the lifespan of my tankless water heater?

Regular maintenance can significantly extend the lifespan of your tankless water heater by preventing issues that could lead to costly repairs or system failure. It ensures the unit operates efficiently and reliably over its lifespan​.

What are the signs that my tankless water heater needs maintenance?

Signs include inconsistent water temperature, reduced water flow, strange noises, or error codes displayed on the unit. These symptoms indicate potential issues that require professional attention​.

Can I perform maintenance on my tankless water heater myself?

While some basic maintenance tasks like cleaning the air filter can be done by homeowners, it’s best to have a professional perform thorough maintenance to ensure all components are properly inspected and serviced​.

What does tankless water heater maintenance involve?

Maintenance typically includes descaling to remove mineral buildup, cleaning the air filter, checking the burner or heating element, and inspecting the venting system. Regular checks ensure that all components are functioning correctly​.

How often should I perform maintenance on my tankless water heater?

It's recommended to perform maintenance on your tankless water heater at least once a year. Regular maintenance helps prevent mineral buildup, ensures efficient operation, and extends the system’s lifespan.

What should I consider when choosing a tankless water heater for my commercial property?

Consider the hot water demand, the number of fixtures, the type of fuel (natural gas, propane, or electric), and the specific requirements of your property. Consulting with a professional can help you determine the best system for your needs.

How do commercial tankless water heaters contribute to energy savings?

Commercial tankless water heaters are highly efficient as they only heat water on demand, reducing energy waste. This efficiency translates to significant savings on utility bills, especially for businesses with high hot water usage.

Are there any specific maintenance requirements for commercial tankless water heaters?

Yes, regular maintenance is crucial for commercial tankless water heaters. This includes descaling, checking the heating elements or burners, and ensuring proper ventilation. Routine maintenance helps prevent breakdowns and extends the system’s lifespan​.

Can a single tankless water heater meet the hot water needs of a large commercial property?

Depending on the hot water demand, multiple tankless water heaters can be installed in parallel to meet the needs of large commercial properties. This setup ensures that the system can handle simultaneous usage from multiple fixtures​.

What are the benefits of tankless water heaters for commercial properties?

Tankless water heaters provide endless hot water, energy savings, and space efficiency, making them ideal for commercial properties with high hot water demand. They also have a longer lifespan compared to traditional water heaters​.

How much does it cost to install a tankless water heater?

The cost to install a tankless water heater can range from $3,000 to $6,500, including the unit and installation. Factors affecting the cost include the type of heater, installation complexity, and any necessary upgrades to your home’s plumbing or electrical systems​.

What are the installation requirements for a tankless water heater?

Tankless water heaters require proper venting, a dedicated gas line or sufficient electrical capacity, and a location that prevents freezing. Professional installation is recommended to ensure safety and optimal performance.

Can a tankless water heater run out of hot water?

No, tankless water heaters provide an endless supply of hot water as long as the demand does not exceed the unit's capacity. However, if multiple high-demand appliances are used simultaneously, you may experience a reduction in water temperature.

Are tankless water heaters energy-efficient?

Yes, tankless water heaters are more energy-efficient than traditional tank water heaters. They only heat water when needed, reducing energy consumption and lowering utility bills. On average, they can be 24-34% more efficient for homes that use 41 gallons or less of hot water daily​.

What is a tankless water heater, and how does it work?

A tankless water heater heats water on demand rather than storing it in a tank. When you turn on a hot water tap, cold water flows into the unit and is heated by a gas burner or electric element before being delivered to the faucet. This process provides a continuous supply of hot water without the need for a storage tank.